April 6, 2020
Good news! Our Manlius branch is back up and operating during the same temporary schedule:
Drive-Thru ONLY: Monday-Friday 8:30am-5:00pm and Saturday, 9:00am-12:00pm.
All other traffic is by appointment only.
We thank you for your patience during this time!
March 30, 2020
We have been notified that a family member of a Manlius employee has tested positive for COVID-19. The related employee has not been into work and has remained in quarantine for the last 9 days.
No other employees are currently showing any symptoms. Under the direction of doctors, Onondaga County Health Department and out of an abundance of safety for our employees and members, we will be closing the Manlius office this afternoon until Monday April 6th. During this time, the branch will be deep cleaned and sanitized to ensure safe, optimal conditions for reopening. Once reopened, the branch will resume with drive-thru only activity.
Phone calls may still be directed to the Main Office (315) 469-5599 and to other branches.
Baldwinsville, North Syracuse and Skaneateles branch offices are open for calls and drive thru service 8:30am until 5:00 pm (Monday-Friday) and 9:00am-12:00pm (Saturday).
The Main Office-Onondaga Hill lobby is still open 8:30am until 1:00pm (Monday-Friday) and 9:00am-12:00pm (Saturday). Phone calls to the main line are answered 8:30am-5:00pm (Monday-Friday).
Stay tuned for the latest SECNY updates.
Please be smart and be safe. Thank you for your understanding and cooperation!
March 23, 2020
Credit Unions Helping People.
SECNY Federal Credit Union is federally chartered and federally insured. We want members to understand that we are complying to all applicable federal guidelines while balancing the safety and security of our staff, members and their families.
We will go above and beyond as much as possible. Need help or guidance? Contact us.
Our current Skip Pay Program allows for up to two skip payments in a calendar year. Need more? We may allow additional skip pays! No fees. No need to show hardship. Just don't go delinquent before you ask. Contact our lending department at 315-469-5599 or email at [email protected]
If you need to skip up to two mortgage payments, contact us and we will assist you. Need more? Talk to us and we will work with you as best we can. Contact our mortgage department at 315-469-5599 or email at [email protected]
We offer our members 450+ local surcharge-FREE ATMs throughout Central New York and 55,000+ surcharge-free nationwide. If you use another ATM at a gas station or bank that charges, we have no control over those fees. You may try to contact them to get your fee back. Better yet, use your card at our machines or local merchants.
We do have agreements in place to share machines with other credit unions such as Empower FCU, Summit FCU, Auburn Community FCU and others. You can use their machines surcharge-free and their members can use ours.
Check out our ATM locator for an ATM near you.
It is illegal to write checks on an account that you don't have money in. We provide many options to help cover you. Make a mistake? Contact us and we will work with you. We are not looking for fees and expect that members will not abuse account privileges. If account abuse is continual, charges may be assessed including account closure.
Need an overdraft line of credit? We are temporarily lowering our Overdraft Line of Credit rate to 7.99% starting April 1 through December 31, 2020. Contact us for information.
We previously outlined all of our electronic services that are available to you and most of them are FREE. Use them. Need help? Call us or email us and we will be there.
Stay home. Be smart. We look forward to the day where it’s business as usual again and we can visit more often with you!
We are not perfect but promise that we will do everything that is reasonably possible. Work with us and we will work with you. Together we will be smarter and stronger.
For everyone's safety, our offices are open with limited staff. Some with drive thru only and by appointment only. Check our website regularly for updates.
Thank you for your membership. Your Credit Union is Here to Help You!
Financial Status & Membership:
|AS OF 3/31/20|
Serving everyone in Onondaga, Cayuga, Madison, and Oswego counties