Mortgage Loan Officer

Job Summary

Possess a thorough knowledge of all mortgage products and provide quality service to members.

Duties & Responsibilities

  • Assist members in selecting a mortgage loan product that meets their needs as well as the lending standards
  • Follows proper procedures for qualifying members
  • Orders all support documents necessary to underwrite the loan
  • Underwrites and follows secondary market standards
  • Responsible for approving or denying mortgage loan applications
  • Accurately inputs loan date to applicable system
  • Process and mails out the appropriate payoffs, letters, and correspondence
  • Tracks information for HMDA reporting
  • Maintains paid loan reports and prepares satisfaction of mortgages
  • Ensures adequate forms are available and orders new forms when needed
  • Manages workflow to ensure loans are closed in a timely manner
  • Works with the attorney's office on other related mortgage issues
  • Audits closed/processed mortgage loans


Associates degree (AA/AS) or equivalent from two-year college or technical school; and 2-4 years related experience and/or training; or equivalent combination of education and experience.

Certificates & Licenses

  • Notary public license
  • NMLS registry certification