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Possess a thorough knowledge of all mortgage products and provide quality service to members.
Duties & Responsibilities
- Assist members in selecting a mortgage loan product that meets their needs as well as the lending standards
- Follows proper procedures for qualifying members
- Orders all support documents necessary to underwrite the loan
- Underwrites and follows secondary market standards
- Responsible for approving or denying mortgage loan applications
- Accurately inputs loan date to applicable system
- Process and mails out the appropriate payoffs, letters, and correspondence
- Tracks information for HMDA reporting
- Maintains paid loan reports and prepares satisfaction of mortgages
- Ensures adequate forms are available and orders new forms when needed
- Manages workflow to ensure loans are closed in a timely manner
- Works with the attorney's office on other related mortgage issues
- Audits closed/processed mortgage loans
Education/Experience
Associates degree (AA/AS) or equivalent from two-year college or technical school; and 2-4 years related experience and/or training; or equivalent combination of education and experience.
Certificates & Licenses
- Notary public license
- NMLS registry certification
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