A Message From the President and CEO
SAFE - SECURE - SUPERIOR SERVICE.
The financial market roller coaster is in full swing. What should I do? That’s the question we hear more and more. There is never a simple answer. More importantly, as a credit union, what can we do for you? We offer stability, responsible financial management, accountability and a sense of family. You don’t hear that from any other financial institution.
VALUE:
- Our We’ll Do It For You campaign has become business practice. Need help setting up any of our products or services, we’ll do it for you and show you how to use it!
- Our Bi-weekly Mortgages offer an opportunity to save big money and shorten your term. Take advantage of historical low mortgage rates.
- Open a Roth IRA. Interest is earned tax free at retirement. Best yet, you can take your principal out prior to retirement without penalty.
- Our new enhanced website is a hit. Virtual Branch, E-statements that offers up to 13 months of statement history, Bill Pay and Mobile banking are all Free and easy to use. What’s not to like?
- New Mobile App is coming soon! Use it for any mobile device including cell phones, iPad, Kindle etc.
During January 2012, our audio response system will be discontinued. We were notified by our vendor that they no longer will be supporting the audio hardware and software. Over the last few years there has been a steady decline in usage due to internet and mobile banking services we offer. We contacted each of our members that still use the service informing them and what their options are.
Buy Local and Buy Made in America is a new initiative that has been implemented. Our goal is to support our community and enhance the local economy.
Since our inception over 40 years ago, we’ve strived to provide exceptional service. We’ve collaborated, created and offered financial services using technology solutions that have transformed your credit union into a national leader. We have established and maintained a successful history of helping our members.
As a credit union, we have had to endure the consequences of an industry gone awry. Poor regulatory oversight has transformed into today’s excessive regulatory mandates. Over the last two years, we have received government assessments to help pay for the mismanagement of others. In 2011 we paid $303,000 in assessments.
Our credit union philosophy remains true: Not-for-profit, but for service. We give back every day through lower loan rates, lower fees and better savings rates.
What we have experienced over the last couple of years is the convergence of strategies that were introduced over 15 years ago. The goals and vision from our strategic plan remain the same. We have stayed focused on our core values and sense of family. Our experienced and well trained staff provides a superior level of personal service second to none. I thank each and every one of them for their dedication.
SECNY FCU has always placed safety and soundness first. SECNY is federally insured and one of the safest financial institutions in the country. Our lending quality leads the industry and we never participated in sub-prime mortgages. We continue to provide advanced technological financial services with a conservative business approach.
Our staff, management, marketing and technology remain sensitive to your financial needs. We are proud to be a part of this dynamic organization, and, as always, your membership remains our highest priority.
We thank you for your continued membership and support!
